Web-Enabled Interviews and Groups
InforMedix interviews and focus groups conducted by telephone are implemented using a web conferencing method.
Clients can listen to interviews and discussions by dialing in; the moderator monitors who is “on” and mutes out all except himself and the respondent(s).
When necessary, visuals are presented to respondents online; respondents must follow a web link in their emailed invitations.
Visuals are controlled by the moderator, although respondents can be given control to point out features on the videos using their own cursor.
Digital recordings of audio and video are saved on the web. Links are emailed to clients immediately after the interview. Identification of respondents is removed from the recordings.